Step 3: Audience analysis

The third step in creating a health communication campaign requires you to develop a better understanding of your audience - based on their preferences, needs, demographics, health behaviours, media interests and other characteristics. This information allows you to

  • Segment an audience into smaller chunks
  • Develop priority segments
  • Select the objectives most appropriate for an audience
  • Select the best channels, vehicles to reach an audience
  • Develop messages that are relevant to an audience
  • Plan and evaluate more easily

In our workshops, we often have participants look through magazines and create a collage that reflects the characteristics of an audience.

THCU audience analysis collage exercise

Audience analysis and segmentation are explored in detail in our audience analysis workshop.

THCU resources

Don't forget to visit the main page for our 12-step process and review the step 3 information in our Overview of health communication campaigns workbook and slideshow.

Tips for Running Focus Groups with Youth
This three-page handout covers the three most common barriers to youth focus groups and suggestions for overcoming them and lists the top ten focus group elements for youth.

Audience analysis data and profiles
THCU has created profiles for tweens, teens, boomers, and seniors and provides resources for rural audiences. Updated! June 23, 2005

Audience Analysis and Segmentation Lecturette
This excerpt from our Overview of Health Communication Campaign workshop slides explains audience analysis and segmentation; outlines the types of demographic, psychographic and behavioural audience characteristics that should be explored before embarking on a health communication campaign; and describes a simple audience segmentation process. (PDF, 187kb) Added October 9, 2003

Internet Access and Use by Canadians
(PPT, 622kb) Added September 25, 2003

Effective campaign design checklists
No time to read the manual?  Use these checklists to make sure that you've covered the basic principles of an effective health communication campaign before using your precious resources: Effective campaign design checklist for steps 1–4 (Word 64kb, September 2003), Effective campaign design checklist for steps 5–7 (Word 74kb, October 9, 2003), and checklist of criteria for developing effective, persuasive health communication materials in step 8..

Other resources

Prevention Communication Research Database (PCRD)
Launched by the U.S. Department of Health and Human Services' (HHS) Office of Disease Prevention and Health Promotion (ODPHP), this is the first searchable collection of audience research conducted or sponsored by HHS agencies. Added May 20, 2004

U.S. Project Lean
There are some great examples of audience analysis at this website.  Have a look at the consumer research reports if you want to see some in-depth analysis and segmentation.  Added June 16, 2003.

Disability Research Information Page
If you are looking for audience analysis information about people with disabilities then check out this page from the Canadian Council on Social Development.  A wealth of information!  Added June 16, 2003

Pew Internet & American Life Project
This project creates and funds original, academic-quality research that explores the impact of the Internet on children, families, communities, the work place, schools, health care and civic/political life.  They have a wealth of reports available free online, including many that cover health uses for, and implications of the internet.  It is a great source of audience analysis information. 

Child Trends Data Bank!
Check out this U.S project that also has many topics of importance to Canadians.  It provides a wealth of information on the latest national trends and research on child and youth well-being.  In the health database you can find information on a variety of health topics such as the latest statistics about youth condom use.  You can also sign-up to receive notices about new reports.

Statistics Canada
This is our very own source for Canadian data.

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