Interactive health 
communication workshop

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Description of workshop

Interactive health communication (IHC) can be defined as the interaction of an individual - consumer, patient, caregiver, or professional - with an electronic device or communication technology to access or transmit health information or to receive guidance on a health-related issue. For the purposes of this workshop, this definition does not include electronic applications that exclusively focus on administrative, financial, or clinical data, such as electronic medical records, dedicated telemedicine applications, or expert clinical decision-support systems. Some applications, however, integrate some of the above functions with health communication. (Source: The Science Panel on Interactive Communication and Health, October 1997)

This workshop deals with general issues, as well as specific skills. General issues include functions, capabilities, and applications relative to the strategies of Health Promotion outlined in the Ottawa Charter and social science behavioral change theory. We also look at how quality of websites is defined and how they are actually assessed relative to quality criteria. We also review trends. In terms of skills, we look at finding information, building online communities, developing websites, and evaluation.  Updated July 17, 2002.

Who should attend?

This workshop will be of interest to those who contribute to the development of websites, as well as those seeking increased personal skills related to the Internet.

Objectives

At the end of the session participants will be able to:

Identify major criteria for evaluating IHC applications, including health promotion values.
Identify ways in which IHC supports the major health promotion strategies.
Identify technical ways (e.g. Listserv) to connect with others, as well as concepts and strategies for building online communities
Search for information and related organizations and conduct a bibliographic search.
Identify key stages for website development, and guidelines for each successful stage.
Select appropriate approaches for formative, process and summative evaluations of own IHC applications.

Schedule and location

This workshop was last held in February 2002 at the Faculty of Information Studies, University of Toronto.

Agenda: Day One 9:00 a.m. - 4:00 p.m.

Topic Time Duration
1 Introduction 9:00-9:30 30
2 Functions & capabilities 9:30 - 10:00 30
3 Educational applications 10:00 - 10:30 30
Break 10:30 - 10:45 15
4a On-line communities (intermediate) 10:45 - 12:00, (Room 116) 75
5a Finding information (introduction) 10:45 - 12:00, (Room 225) 75
4b Lunch 12:00 - 1:00 60
5a On-line communities (introduction) 1:00 - 2:15, (Room 225) 75
5b Finding information (intermediate) 1:00 - 2:15, (Room 116) 75
Break 2:15 - 2:30 15
6 Working with Youth Panel 2:30 - 3:45 75
7 Closure 3:45 - 4:00 15

Agenda: Day Two 9:00 a.m. - 4:00 p.m.

1 Trends 9:00 - 9:30 30
2 Quality 9:30 - 10:15 45
3 Preview of concurrent sessions 10:15 - 10:30 15
Break 10:30 - 10:45 15
4a Stages of Website Development 
(part one)
10:45 - 12:00, (Room 116) 75
4b Formative & Summative Evaluation 10:45 - 12:00, (Room 225) 75
Lunch 12:00 - 1:00
5a Stages of Website Development 
(part two)
1:00 - 2:15, (Room 116) 75
5b Web traffic 1:00- 2:15, (Room 225) 75
6 Break 2:15 - 2:45 30
7 Supplier Panel 2:45 - 3:45 60
8 Closure 3:45 - 4:00 15


                                   

Facilitators

Facilitators for the February 2002 Event

Shawn Chirrey 

Shawn Chirrey has worked in the field of community health and health promotion for over 7 years. He currently works at the Dalla Lana School of Public Health/Centre for Health Promotion at University of Toronto, where he is the project manager of the Canadian Health Network's Youth Affiliate working with five partner organizations to provide content for this unique online health information service. His previous work experience in the field of community health includes works in epidemiology, community economic development, policy analysis and development as well as research and evaluation. E-health and online health promotion has been his main focus for the past few years and he has been involved in developing and managing online health promotion projects and services related to: adolescents, children, seniors, caregivers, men,  HIV/AIDS, community capacity building and partnerships development.

Dave Haans

Dave Haans collects and analyzes web server and other types of data for the TeenNet Project. His academic interests include health promotion issues such as youth gambling. Until recently, he was a graduate student in the Department of Sociology at the University of Toronto. In addition to working for the TeenNet Project, he is a statistical and computer lab consultant at the Toronto Region Statistics Canada Research Data Centre.

Larry Hershfield

Larry Hershfield is the manager of The Health Communication Unit (THCU). He plans all aspects of service delivery through THCU, including designing, contracting experts and co-facilitating many of the Unit's workshops. Larry also conducts consultations for the Unit and contributes significantly to the content of workshops, resource materials and consultations. A member of the Centre for Health Promotion (University of Toronto) since 1991, he has managed, coordinated, and participated in a wide variety of other health promotion projects.

Larry can be reached by telephone at (416).978.0585 (Toronto, Canada) or by email at hershfield.larry@utoronto.ca.

Penney Kirby

Penney Kirby is a Librarian who specializes in providing information services to Health Promotion and Public Health professionals. She has worked with a number of organizations including the Canadian Health Network, The Health Communication Unit, South Riverdale Community Health Centre and the National Cancer Institute. Currently Penney is the Intranet Facilitator at the Ontario Health Promotion Resource System.

Oonagh Maley 

Oonagh Maley manages the TeenNet Project (www.teennetproject.org) based in the Dalla Lana School of Public Health, University of Toronto. The goal of TeenNet is to generate new knowledge and develop practical tools for engaging youth in health promotion and community action using interactive technology. Oonagh coordinates TeenNet's participatory, community-based approach where teens and community organizations are involved in all stages of website design, development, implementation, evaluation and dissemination. TeenNet's virtual youth environment is called CyberIsle (www.cyberisle.org). Oonagh also consults on Website development, and teaches workshops on Website creation and Internet searching. Prior to obtaining her Master of Information Studies from the University of Toronto, Oonagh worked for over seven years in marketing communications.

Cameron Norman

Cameron Norman is a PhD Candidate in the Department of Public Health Sciences at the University of Toronto and a research consultant specializing in e-health for the TeenNet Project at the University of Toronto. Mr. Norman's current research interests are in the area of evaluating the impact of consumer e-health interventions on health behaviour with adolescents. He has presented and written on issues of content and product quality issues in e-health, and on the challenges facing impact assessment of Public Health interventions. 

Alison Stirling

Alison Stirling is a Health Promotion Consultant with OPC (the Ontario Prevention Clearinghouse). She has considerable experience in community development, capacity building and asset-mapping, using the Internet and information systems, facilitation, program evaluation, and women's health.

She has co-authored a number of papers and presented extensively on community development and capacity-building practice, mapping community associations, using story-telling for evaluation, and using the Internet for health promotion. Alison co-facilitates an electronic listserv on health promotion called CLICK4HP, with over 850 subscribers from around the world. As well, she is an editor of the weekly Ontario Health Promotion E-mail (OHPE) news and resources Bulletin sent to more than 1900 people across Ontario and around the world. 

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